Provident Fund contributions (PF) are a crucial aspect of an employee’s salary, aimed at providing essential social security and retirement benefits through the Employees’ Provident Fund Organization (EPFO).
Mandatory Contributions
Organizations with 20 or more employees must register under the EPF Act and contribute to the employees’ PF accounts. Both employees and employers are required to make contributions to the employee’s PF account.
- The minimum contribution is 12% of the employee’s salary and dearness allowance (DA) from both parties.
- Contributions exceeding this limit can be made voluntarily.
How to Check if PF Contributions Are Credited
To verify if your PF has been credited by your employer, follow these steps:
- Missed Call: Give a missed call to 9966044425.
- SMS: Send an SMS to 7738299899.
- EPFO Online Portal: Log in to the EPFO online portal.
- UMANG Mobile Application: Use the UMANG mobile application.
What to Do if PF is Not Credited
If an employer fails to credit the deducted PF amount to your PF account by the 15th of every month, you can file a complaint with the EPFO authorities via the EPF i Grievance Management System (EPFIGMS) portal or by submitting a written complaint.
Documents Required for Filing a Complaint
To file a complaint with the EPFO authorities, you must provide evidence that your PF has been deducted but not credited. Required documents include:
- Salary slips
- EPF statement
How to File a Complaint
To file a complaint on the EPFIGMS website, follow these steps:
- Visit the EPFIGMS website.
- Click on “Register Grievance” and select your status (PF member, EPS pensioner, employer, or others).
- Enter your claim ID if available, or select “no”.
- Enter UAN details, security code, and click “Get Details”.
- Click “Get OTP” and enter the OTP received on your registered mobile number.
- Submit your personal details (name, gender, contact information, address, etc.).
- Click on “PF account number”.
- Select the type of complaint and add required documents.
- Submit the complaint.
You will receive an SMS confirmation once your complaint is successfully submitted.
FAQs
What to do if EPFO is not responding?
You can send your complaints or queries to the email ID: employeefeedback@epfindia.gov.in
How many days does an EPF grievance take to resolve?
It usually takes 15-30 days to resolve the complaint.
Why is my PF claim still under process?
When your PF claim status is “under process,” it means that your request is being reviewed by the PF office. After the review is complete, the PF money will be transferred to your bank account.
Why is my EPFO claim taking so long?
EPFO claims can be delayed or even rejected if your details are incorrect or if your Aadhaar and UAN are not linked.
