Bharti Airtel Limited has received a notice from the Department of Telecommunications (DoT), Kerala LSA, imposing a penalty of Rs. 1.16 lakh for alleged violations of subscriber verification norms. The notice was issued following a sample Customer Application Form (CAF) audit conducted in October 2025.
The audit by DoT reportedly identified non-compliance with the License Agreement requirements regarding adequate verification of customers before enrollment as subscribers. Bharti Airtel has stated that the maximum financial impact of the notice is limited to the penalty amount and that the company does not agree with the order. Appropriate steps will be taken to rectify or reverse the penalty.
The notice was received by Bharti Airtel on December 23, 2025.
